About Turtle Car Rental

Welcome to Turtle Car Rental, where your comfort, freedom, and peace of mind are our top priorities!

Founded right here in beautiful Phuket, Turtle Car Rental was born from one simple idea: create the kind of rental experience customers love enough to return to or recommend to friends. That means no hidden fees, no passport holds, and a team that truly cares. Just honest, hassle‑free car rentals—turtle‑slow stress, all the way!

​

​🧡 Our Promise to You

• Transparent Pricing for Real Peace of Mind
  You won’t find any sneaky hidden charges at Turtle. What you’re quoted is exactly what you pay—taxes, insurance, delivery, everything included. No surprises.

• Driven to Be Reliable, Comfortable & Safe
  We maintain a carefully selected fleet of late‑model vehicles, all regularly inspected and cleaned. Every rental comes with first‑class commercial insurance and reasonable excess, so you can explore with confidence—knowing we’ve got your back.

• We Value Flexibility & Caring Service
  Whether you’re arriving at Phuket airport or staying at a beachfront villa, we’ll bring your car to you—no extra fees and no need to wait. Want a second driver? Need a booster seat, GPS, or other extras? Just let us know; we’ll make it easy and hassle‑free.

• Honesty, Always
  At Turtle Car Rental, we treat every customer like family. That means open contracts with no surprises, no holding passports, no advance payments required—only pay when you see and love your car. If it’s not right, we’ll help you find a better option with no hard feelings.

• Here for You—Today and Tomorrow
  We aim to earn lifelong customers, not one‑time renters. Your feedback matters—and we listen. Every interaction helps us improve, so next time you're back in Phuket, we’re even better for you.​

 

🌴 Why Rent with Turtle?

• All‑inclusive, transparent rates (taxes, insurance, delivery)

• Clean, reliable fleet with top-tier coverage

• Flexible pickup/delivery from anywhere in Phuket

• Optional extras on request, with clear pricing

• No hidden fees, no passport retention, no advance payments

• A friendly, caring team that genuinely wants to help​​​

 

🙋‍♀️ Frequently Asked Questions – Honest Answers

💬 So… who actually provides the cars?
You're in trusted, local hands. I work directly with my uncle's Phuket Thai Car Rent, a well-established, family-run business that’s been serving visitors here for over 20 years. This isn’t some random agency — it’s my own family’s business. My uncle started it, and my dad is part of the day-to-day operations. Even some of the cars are owned by my mom. So when you rent through Turtle Car Rental, you're not just booking through a faceless platform — you're working with real people who care, and who’ve built their reputation over decades of honest service.

I personally handle nearly every booking and communication — from your very first message to the moment your car arrives. When things get busy, my family helps out behind the scenes to keep everything running smoothly. Car delivery is handled by our trusted local team. There are no third-party agents, no unnecessary steps, and no hidden surprises. Just a direct, honest process designed to make your rental experience smooth, safe, and completely stress-free.

​💬 Does Turtle Car Rental own the cars?
Not directly — and I want to be completely upfront about that. Turtle Car Rental is my way of helping travelers connect with a car provider I truly believe in — my own family. I’ve grown up around these cars and this business. I know how they’re maintained, I know who’s handing you the keys, and I make sure you’re treated with the same care and honesty we’d give to a family friend.

So no, Turtle doesn’t own the cars—but I have my heart in every rental. You get the same quality vehicle you’d get going directly through Phuket Thai Car Rent, plus the added benefit of someone (me) who’ll make sure every detail is just right for you.

​💬 Can’t I just book through someone else?
Sure, there are many agents in Phuket. Some are trustworthy, some… not so much. What makes Turtle different is honesty. I always tell you exactly who you're booking with, what’s included, and how it works. No tricks, no shady terms, just straight-up good service.

💬 Is insurance included?
Yes—every rental includes first-class commercial insurance. Full coverage details can be read here or have questions about the details, please contact us. I’ll explain everything clearly before you decide.

💬 How do I book with you?
Super easy! Just fill the Booking Form. I’ll check what’s available, confirm your booking, and stay in touch right up until you're driving off with a smile.